iX Talk

Disable automatic logout
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Author:  TheGissel [ Tue Jan 22, 2013 3:42 am ]
Post subject:  Disable automatic logout

Hi all,

In my application I require the user to log in as SuperUser to perform a factory reset, which clears all my PLC registers and shows an initial selection screen. The system is completely useless untill a selection is made on this screen, but if the user does nothing and the user is logged out after the automatic logout time, the panel returns to the main screen. This leaves the system completely helpless and only a reset of PLC can get it up and running again.

My question is:

Is it possible to disable the the automatic logout during the factory reset and then enable it again after that?


Jesper Gissel
Emerson Climate Technologies

Author:  mark.monroe [ Tue Jan 22, 2013 9:07 am ]
Post subject:  Re: Disable automatic logout

On the security object you can do this.

//To Enable
Globals.Security.AutomaticLogoutEnabled = true;
//To Disable
Globals.Security.AutomaticLogoutEnabled = false;

Author:  andrea [ Mon Feb 18, 2013 7:07 am ]
Post subject:  Re: Disable automatic logout


we have tried to use this instruction:

//To Disable
Globals.Security.AutomaticLogoutEnabled = false;

The value of the property is changed but it has no effect.

We set automatic logout to true after 1 minutes at project level.
We inserted in a screen a button and under the click:

Globals.Security.AutomaticLogoutEnabled = false;

But after a minute the systems logoff and ask for a new login.

version 2.0

How to solve that?

Thank you


Author:  mark.monroe [ Mon Feb 18, 2013 9:16 am ]
Post subject:  Re: Disable automatic logout

There was a firmware bug that caused that to occur. You should go to our support page and request the firmware for your unit.

Author:  andrea [ Tue Feb 19, 2013 4:29 am ]
Post subject:  Re: Disable automatic logout

Dear Mark,

I follow the link that go to Tech Support form that I fill in with my info.
It is not clear if the bug is already know and solved and there is some package ready to download or the correction is in progress.

Thank you

Author:  mark.monroe [ Tue Feb 19, 2013 3:07 pm ]
Post subject:  Re: Disable automatic logout

Apparently this issue has not been fixed yet. We had a similar issue with the back light not turning off, which has been fixed. This issue has been noted and will be fixed in the next release of iX Developer. I do not know when the next iX version will be released.

Author:  iUser [ Tue Apr 29, 2014 1:55 am ]
Post subject:  Re: Disable automatic logout


Is this topic solved with the new Version 2.1?

Best regards

Author:  Adam B. [ Wed Jun 04, 2014 8:53 am ]
Post subject:  Re: Disable automatic logout

Yes, this script to enable and disable the alarm timer now works.

Author:  Franswa [ Wed Apr 20, 2016 1:57 am ]
Post subject:  Re: Disable automatic logout

What is the line code which say
if(I'm Logout!)

Author:  andrea [ Tue Nov 22, 2016 4:26 am ]
Post subject:  Re: Disable automatic logout

Is there a solution to know when the events automatic logout fires?
I have to do operations via code on that.

Thank you

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