Disable automatic logout

TheGissel · **Joined:** Tue Jan 22, 2013 3:32 am **Posts:** 3

Hi all,

In my application I require the user to log in as SuperUser to perform a factory reset, which clears all my PLC registers and shows an initial selection screen. The system is completely useless untill a selection is made on this screen, but if the user does nothing and the user is logged out after the automatic logout time, the panel returns to the main screen. This leaves the system completely helpless and only a reset of PLC can get it up and running again.

My question is:

Is it possible to disable the the automatic logout during the factory reset and then enable it again after that?

Regards,

Jesper Gissel
Emerson Climate Technologies

mark.monroe · **Joined:** Tue Mar 13, 2012 9:53 am **Posts:** 824

On the security object you can do this.

Code:

//To Enable
Globals.Security.AutomaticLogoutEnabled = true;
//To Disable
Globals.Security.AutomaticLogoutEnabled = false;

andrea · **Joined:** Tue Dec 11, 2012 5:44 am **Posts:** 72

Hello,

we have tried to use this instruction:

//To Disable
Globals.Security.AutomaticLogoutEnabled = false;

The value of the property is changed but it has no effect.

We set automatic logout to true after 1 minutes at project level.
We inserted in a screen a button and under the click:

Globals.Security.AutomaticLogoutEnabled = false;

But after a minute the systems logoff and ask for a new login.

version 2.0

How to solve that?

Thank you

Andrea

mark.monroe · **Joined:** Tue Mar 13, 2012 9:53 am **Posts:** 824

There was a firmware bug that caused that to occur. You should go to our support page and request the firmware for your unit.

andrea · **Joined:** Tue Dec 11, 2012 5:44 am **Posts:** 72

Dear Mark,

I follow the link that go to Tech Support form that I fill in with my info.
It is not clear if the bug is already know and solved and there is some package ready to download or the correction is in progress.

Thank you

mark.monroe · **Joined:** Tue Mar 13, 2012 9:53 am **Posts:** 824

Apparently this issue has not been fixed yet. We had a similar issue with the back light not turning off, which has been fixed. This issue has been noted and will be fixed in the next release of iX Developer. I do not know when the next iX version will be released.

iUser · **Joined:** Tue Apr 29, 2014 1:50 am **Posts:** 1

Hello

Is this topic solved with the new Version 2.1?

Best regards

Adam B. · **Posted:** Wed Jun 04, 2014 8:53 am

Yes, this script to enable and disable the alarm timer now works.

Franswa · **Joined:** Sun Feb 07, 2016 1:39 pm **Posts:** 6

Hello!
What is the line code which say
if(I'm Logout!)
{Globals.Tags.tag.Value=1;}}

andrea · **Joined:** Tue Dec 11, 2012 5:44 am **Posts:** 72

Is there a solution to know when the events automatic logout fires?
I have to do operations via code on that.

Thank you